Case studies

Case studies

Case Studies created in collaboration with our highly valued clients allow us to showcase our ability to achieve client objectives and exceed expectations both locally and globally.



Case study / Beazley

Demonstrating GSM’s ability to achieve successful global roll outs combined with delivery of 30% first year cost savings.

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Legal Client

Case study / Legal Client

GSM working within the legal sector to provide ultimate service levels across the globe together with improved travel policy compliance and proactive account management.

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Client testimonials

“Over the last 12 months GSM has successfully implemented a regional travel program across 10 countries in Asia, delivering an incremental saving of 26% in comparison to our previous suppliers. There is a tangible energy and passion to GSM which reiterates that we made the right decision choosing to partner with you.”


Rebecca Neilson, Senior Account Manager Leighton Holdings

“GSM has proven to be the best and most professional team and organisation that is able to manage the everyday high expectations from Office Depot.  They are by far our preferred partner to derive more value from T&E by lowering 17% of our travel costs.”

European Procurement Director, Office Depot 


“It was imperative for us to source a single global travel solution that was consistent in its approach but also sensitive to the differences in requirements and travel patterns that existed between our offices worldwide. This is where we felt GSM truly differentiated in preference to the larger multinational TMCs, who generally have a ‘one fits all’ approach and are therefore unable to tailor their local services to the individual localised requirements from the client. Using GSM has subsequently delivered quality of service, account management and savings and we are extremely pleased with the results.”

Simon Robinson, Global Travel Manager & Head of Facilities, Beazley

“As a global asset management company, it is imperative that our global appointed corporate travel management company offers the highest level of service and product as well as cost efficient. We started our relationship with GSM Travel Management in 2009, and they have and continue to meet our travel needs. They provide a first class service with dedicated agents. Their management reporting is flexible and provides an excellent and easy-to-use tool when reviewing our travel related expenditure and providing senior management with reports.

As a global company ourselves, their global reach is important as we travel all over the world and need confidence in their ability to understand international travel and markets.”

Brigid Fahy, Travel Manager, Schroders

"In our opinion, GSM Germany provides a top quality service which is both efficient and friendly. They are able to offer a wide range of services to provide a one-stop shop for travel requirements although due to our own internal procedures and structures, our main experience is for air travel and some hotel bookings. We are very happy with the service provided by GSM Germany and would be happy to recommend them."

Anja Kaiser, Office Manager, AEA

"At our previous travel management company, we were a small fish in a big pond – a safe decision, though one that did not provide the support we needed to effectively manage travel. We opted to work with GSM Canada, where employee adoption of the online booking tool has exceeded our expectations and increased our overall travel program savings. I am fully confident that we made the right choice and haven’t looked back since!"

Director, Administration & Finance, Electronic Products and Technology Client

“Firstly, a big thank you to the GSM France team for your help this weekend. You have been extremely effective and available whenever I have needed assistance. This is the second time that I have used your 24 hour service when I have experienced problems and I wanted to say that I have rarely seen an organization so well organized, compassionate and conscientious in their work. A very big thank you for your help this year.”

Longstanding Oil & Gas Client
Case studies